Thinking Power And Decision-Making 课程大纲:
Ø Module One: Thinking Power in Problem identification and situation analysis
Situation analysis is very important. How to analyze situation and identify problem is the key for finding out solution.
1. New challenges in renovation time
u Why renovation?
u Challenges for company and employee
u How to reinforce competition for company and employee
u Consciousness for identifying problem
u Importance for risk management and consciousness for problem
u Structural problem analysis and steps for problem solving
2. Identify Problems
u What are problems?
u Specialty for problems in companies
u Type of problems
u Superficial solution and final solution
u Ineffective thinking module for problems
u Using 5W2H to describe problems
u Brainstorm in solution finding
u KJ rules and effectiveness
Ø Module two: Thinking Power in Cause Analysis
Problem is the result, to prevent the same problem happen twice; we have to find out the real cause.
3. Cause analysis
u Rational thinking
u Classify situation
u Discover probability of problems
u Effective solution analysis
u Four tools for cause analysis
4. Useful cause analysis tools
u SWOT analysis
u PMI analysis
u Cort analysis
u Situational analysis
Ø Module three: Thinking power in Decision-Making
After finding out causes of problem, action for solving problem has to be done. However any action has the risk behind, therefore how to make a wise decision and lower down risk is the thing manager has to think.
5. Four type of decision maker and decision-make module
u Goal for decision making
u Effectiveness analysis of decision
u Parallel thinking
u Creativity thinking
u Matrix thinking
u Effective decision-making
Ø Module four: Thinking power in Action
Action has to be done after decision making. Realistic and achievable plan is the key factor for real solution.
6. Benign cycle—problem prevention
u How to evaluate solution
u Building check list
u Violation Prevention
u Checking and action
7. Real activity in company—performance improvement
u Thinking power for performance improvement
u Four steps in performance improvement
u Key point for performance improvement |